■ Business Operator
Nagoya City Board of Education
■ Representatives
Tomohiro Tsubota / Shuichi Kikuchi
■ Location
1-1-1 Sannomaru, Naka-ku, Nagoya-shi, Aichi / 2-17-1 Sakae, Naka-ku, Nagoya-shi, Aichi
■ Contact
TEL: 052-961-1111 / 052-201-4486
a2014486@kyoiku.city.nagoya.lg.jp
■ Selling Price
Please refer to the price column for admission fees. The selling price varies for each admission category.
■ Other Necessary Charges Besides Selling Price
A predetermined communication fee will be charged for browsing the site, downloading content, and sending and receiving inquiries.
■ Payment Method and Payment Deadline
Only credit card payments are accepted, and payment will be made immediately upon completion of the purchase contract (the billing date may vary depending on your card issuer).
■ Delivery Method and Delivery Time
Access the URL provided in the notification email sent after completing the purchase process to display the admission ticket with QR code or exchange ticket with QR code. You can enter by scanning the QR code at the science museum entrance or by exchanging the ticket for a QR code at the ticket issuing machine and scanning the QR code of the exchanged ticket. *This does not apply to special exhibition tickets. For details, please check the ticket details page of the special exhibition.
■ Return Policy
Regardless of the type of admission ticket or the reason, cancellations or returns after purchase are not accepted. Cooling-off periods do not apply to admission tickets handled by this service. In cases of closure due to force majeure or suspension of planetarium performances, refunds will be made based on our decision. However, if the admission ticket is damaged, lost, or heavily soiled and difficult to identify in such cases, no refunds will be made. Additionally, refunds will only be for the admission ticket fee, and no refund will be made for settlement fees. Please note that it may take approximately one month for the refund to be processed.